If your unit is frozen (air conditioner or heat pump), you could have either a clogged air filter or the unit may be low on refrigerant. Check and clean the unit’s filter, and if this does not solve the problem, call ComfortZone Heating & Cooling to schedule a service call. Our certified technicians will check the refrigerant level and refill as needed.

Is the unit running? If not, have you reset the breakers? Sometimes a storm will cause them to shut down and resetting the breakers is all that needs to be done. If the unit still does not start, call ComfortZone Heating & Cooling to schedule a service call.

Have you changed the filter recently? Clogged filters will restrict airflow and sometimes even cause an air conditioner to stop running. If the filters are clean and you still have no air coming from your system, call ComfortZone Heating & Cooling to schedule a service call.

Have you checked the thermostat? Is the fan switch in the on position or auto? If it is in the on position the fan will continue to run. If you switch it to auto when the air conditioning is off, the fan should stop running. The auto position brings on the fan only when your thermostat calls for air conditioning.

You may have a condensate leak, which means that water may be backing up in your air conditioner or heat pump, or if you have a 90% gas furnace, the water may not be draining away. The drain line on your unit may be backed up and will need to be cleaned for proper drainage. (Regular servicing of equipment generally prevents this problem.) Call ComfortZone Heating & Cooling to schedule a service call and consider a Service Agreement to avoid such problems in the future and extend the life and efficiencies of your equipment.